1. 接受條款
歡迎使用憶家(以下簡稱「本應用」或「服務」)。本應用由 SapiensTales(以下簡稱「我們」或「本公司」)提供。
使用本應用即表示您同意遵守本服務條款(以下簡稱「條款」)。如果您不同意本條款的任何部分,請勿使用本應用。
- 本應用推薦長者使用,採用適老化設計
- 使用本應用需要 iOS 17 或更高版本
- 部分功能需要網路連線
2. 服務描述
2.1 核心功能
憶家提供以下主要功能:
- 語音記錄:使用設備麥克風錄製您的故事
- 語音轉文字:使用 AI 技術將錄音轉換為文字
- AI 對話引導:使用 AI 助手幫助您回憶更多故事細節
- 故事美化:使用 AI 改善故事的文法、結構和可讀性
- 故事管理:在設備上存儲、編輯、搜尋和分享您的故事
- 分享功能:生成精美的故事圖片,方便分享到社交媒體
3. 用戶責任
您同意:
- 僅將本應用用於合法目的
- 尊重他人的隱私和權利(在故事中提及他人時)
- 不使用本應用從事任何非法、有害或不當行為
- 不嘗試破解、反向工程或干擾本應用的正常運作
- 不濫用 AI 功能(如大量生成垃圾內容)
4. 內容所有權
您保留對您創作內容的所有權利
- 您錄製的語音屬於您
- 您撰寫的故事文字屬於您
- 您的故事內容的所有權利歸您所有
當您使用本應用的 AI 功能時,您授予我們有限的、臨時的許可:
- 目的:僅用於提供服務(語音轉文字、AI 對話、故事美化)
- 範圍:處理您的內容以生成結果
- 時限:處理完成後立即結束
- 不包含:我們不會將您的內容用於訓練 AI 模型或其他目的
5. AI 功能免責聲明
重要:AI 技術的限制
本應用使用 OpenAI 的人工智能技術(Whisper 和 GPT-4o-mini)。您理解並同意:
5.1 語音轉文字(STT)
- ⚠️ 準確度有限:語音識別準確度通常為 85-95%,但可能因口音、背景噪音、錄音質量等因素而降低
- ⚠️ 可能誤判:AI 可能會誤解某些詞彙、地名、人名,特別是台語、客家話或方言
- ⚠️ 需要人工檢查:我們提供編輯功能,建議您在保存前仔細檢查轉錄內容
5.2 AI 對話引導
- ⚠️ 建議性質:AI 提供的問題和引導僅供參考,不代表專業建議
- ⚠️ 無法完全理解語境:AI 可能無法完全理解複雜的情感或文化背景
- ⚠️ 可能重複或偏離主題:AI 有時會提出重複的問題或偏離原始話題
5.3 故事美化
- ⚠️ 可能改變原意:雖然我們設計 AI 保留原意,但美化過程中可能無意中改變某些表達
- ⚠️ 風格可能不符預期:AI 的寫作風格可能與您的個人風格不完全一致
- ⚠️ 需要人工審核:建議您在儲存後仔細檢查 AI 整理的內容,確保符合您的原意
AI 免責聲明
您明確同意並理解:
- 不保證準確性:我們不保證 AI 生成內容的完全準確、完整或適用性
- 不承擔責任:我們不對因使用 AI 功能造成的任何直接或間接損失負責
- 用戶自行驗證:您有責任驗證 AI 生成內容的準確性
- 技術依賴性:AI 功能依賴第三方服務(OpenAI),我們無法控制其可用性或性能
5.4 醫療/法律免責
- 本應用不提供醫療建議、心理諮詢或法律意見
- AI 對話不能替代專業醫療、心理或法律服務
- 如果您需要專業幫助,請諮詢合格的專業人士
6. 知識產權
您不得:
- 複製、修改、分發、出售或出租本應用的任何部分
- 對本應用進行反向工程、反編譯或拆解
- 移除或修改任何版權、商標或其他所有權聲明
- 使用本應用創建衍生作品或競爭產品
7. 第三方服務
7.1 OpenAI 服務
本應用使用 OpenAI 的 API 服務。OpenAI 有自己的服務條款和隱私政策:
- OpenAI 服務條款:https://openai.com/policies/terms-of-use
- OpenAI API 數據使用政策:https://openai.com/policies/api-data-usage-policies
重要:根據 OpenAI 的政策,通過 API 發送的數據不會用於訓練其 AI 模型。
8. 擔保免責
數據遺失風險
重要警告:
- ⚠️ 您的故事主要存儲在您的設備上
- ⚠️ 如果您刪除應用、設備遺失、損壞或重置,您的故事可能會永久遺失
- ⚠️ 我們強烈建議您:
- 啟用 iCloud 備份
- 定期將重要故事分享或導出到其他平台
- 不要將本應用作為唯一的故事備份方式
我們不對因設備遺失、損壞、故障或用戶操作錯誤造成的數據遺失負責。
9. 責任限制
在適用法律允許的最大範圍內,我們不對以下任何損害負責:
- 直接損害、間接損害、附帶損害、特殊損害或後果性損害
- 利潤損失、數據遺失、業務中斷或其他商業損害
- 因使用或無法使用本應用造成的任何損害
賠償上限:即使我們被認定有責任,我們的總賠償責任不超過:
- 新台幣 1,000 元,或
- 您在過去 12 個月內為本應用支付的金額(如適用)
兩者取較高者。
10. 爭議解決
10.1 適用法律
本服務條款受新加坡共和國法律管轄。
10.2 友好協商
在提起任何法律程序前,我們鼓勵雙方先嘗試友好協商解決爭議。您可以通過以下方式聯絡我們:
10.3 爭議解決機制
如協商不成,雙方同意將爭議提交至新加坡法院管轄。
10.4 台灣消費者權益保障
對於台灣地區的用戶,本條款不影響台灣《消費者保護法》等強制性法律規定賦予您的權利。如本條款與台灣強制性消費者保護法規有衝突,以台灣法律規定為準。
11. 聯絡我們
如果您對本服務條款有任何疑問或意見,請聯絡我們:
公司名稱: SAPIENSTALES PTE. LTD.
電子郵件: team@sapienstales.com
公司地址: 10 WOODLANDS SQUARE, #04-53, WOODS SQUARE, SINGAPORE 737714
Bundle ID: com.sapienstales.familystoryapp
12. 特別聲明(適老化考量)
考慮到本應用推薦長者使用,我們特別強調:
用簡單的話說,本服務條款的核心意思是:
- ✅ 您的故事歸您所有:我們不會拿走您的故事
- ⚠️ AI 不是完美的:請檢查 AI 轉錄和美化的內容
- ⚠️ 記得備份:您的故事存在手機上,手機壞了故事可能會不見
- ✅ 我們保護隱私:我們不會把您的故事拿去訓練 AI
- ❌ 我們不負責內容錯誤:如果 AI 寫錯了,我們不賠償
使用建議
為了最佳使用體驗,我們建議:
- 📱 在安靜環境錄音,提高語音識別準確度
- ✏️ 保存前仔細檢查 AI 轉錄和美化的內容
- 💾 定期備份重要故事(分享到 LINE、相簿或 iCloud)
- 🆘 遇到問題時,聯絡您的家人或我們的支援團隊
1. Acceptance of Terms
Welcome to Family Story (hereinafter referred to as "the Application" or "Service"). This Application is provided by SapiensTales (hereinafter referred to as "we", "us", or "Company").
By using this Application, you agree to be bound by these Terms of Service (hereinafter referred to as "Terms"). If you do not agree with any part of these Terms, please do not use this Application.
- This Application is recommended for elderly users with age-friendly design
- Requires iOS 17 or higher
- Some features require internet connectivity
2. Service Description
2.1 Core Features
Family Story provides the following main features:
- Voice Recording: Record your stories using your device microphone
- Speech-to-Text: Convert recordings to text using AI technology
- AI Conversation Guidance: AI assistant helps you recall more story details
- Story Enhancement: Use AI to improve grammar, structure, and readability
- Story Management: Store, edit, search, and share your stories on your device
- Sharing Features: Generate beautiful story images for social media sharing
3. User Responsibilities
You agree to:
- Use this Application only for lawful purposes
- Respect others' privacy and rights (when mentioning others in stories)
- Not use this Application for any illegal, harmful, or inappropriate activities
- Not attempt to hack, reverse engineer, or interfere with normal Application operation
- Not abuse AI features (e.g., mass-generating spam content)
4. Content Ownership
You retain all rights to content you create
- Your recorded voice belongs to you
- Your written story text belongs to you
- All rights to your story content belong to you
When you use the Application's AI features, you grant us limited, temporary permission to:
- Purpose: Only for providing services (speech-to-text, AI conversation, story enhancement)
- Scope: Process your content to generate results
- Duration: Ends immediately after processing completes
- Excludes: We will NOT use your content to train AI models or for other purposes
5. AI Features Disclaimer
Important: Limitations of AI Technology
This Application uses OpenAI's artificial intelligence technology (Whisper and GPT-4o-mini). You understand and agree that:
5.1 Speech-to-Text (STT)
- ⚠️ Limited Accuracy: Speech recognition accuracy is typically 85-95%, but may be reduced due to accent, background noise, recording quality, etc.
- ⚠️ Possible Misinterpretation: AI may misunderstand certain words, place names, personal names
- ⚠️ Requires Manual Review: We provide editing features; we recommend carefully reviewing transcribed content before saving
5.2 AI Conversation Guidance
- ⚠️ Advisory Nature: Questions and guidance provided by AI are for reference only and do not constitute professional advice
- ⚠️ Limited Contextual Understanding: AI may not fully understand complex emotions or cultural backgrounds
- ⚠️ May Repeat or Drift: AI may sometimes ask repeated questions or drift from the original topic
5.3 Story Enhancement
- ⚠️ May Alter Original Meaning: Although we design AI to preserve original intent, the enhancement process may inadvertently change some expressions
- ⚠️ Style May Not Match Expectations: AI writing style may not fully align with your personal style
- ⚠️ Requires Manual Review: We recommend carefully reviewing AI-organized content after saving to ensure it matches your intent
AI Disclaimer
You expressly agree and understand:
- No Guarantee of Accuracy: We do not guarantee the complete accuracy, completeness, or suitability of AI-generated content
- No Liability: We are not responsible for any direct or indirect losses caused by using AI features
- User Self-Verification: You are responsible for verifying AI-generated content accuracy
- Technical Dependency: AI features depend on third-party services (OpenAI); we cannot control their availability or performance
5.4 Medical/Legal Disclaimer
- This Application does NOT provide medical advice, psychological counseling, or legal opinions
- AI conversation CANNOT replace professional medical, psychological, or legal services
- Please consult qualified professionals if you need expert help
6. Intellectual Property
You may not:
- Copy, modify, distribute, sell, or rent any part of this Application
- Reverse engineer, decompile, or disassemble this Application
- Remove or modify any copyright, trademark, or proprietary notices
- Create derivative works or competing products using this Application
7. Third-Party Services
7.1 OpenAI Services
This Application uses OpenAI's API services. OpenAI has its own Terms of Service and Privacy Policy:
- OpenAI Terms of Service: https://openai.com/policies/terms-of-use
- OpenAI API Data Usage Policies: https://openai.com/policies/api-data-usage-policies
Important: According to OpenAI's policies, data sent via API is NOT used to train their AI models.
8. Warranty Disclaimer
Data Loss Risk
Important Warning:
- ⚠️ Your stories are primarily stored on your device
- ⚠️ Stories may be permanently lost if you delete the app, or if your device is lost, damaged, or reset
- ⚠️ We strongly recommend:
- Enable iCloud Backup
- Regularly share or export important stories to other platforms
- Don't rely solely on this app for story backup
We are not responsible for data loss caused by device loss, damage, malfunction, or user error.
9. Limitation of Liability
To the maximum extent permitted by applicable law, we are not responsible for any of the following damages:
- Direct, indirect, incidental, special, or consequential damages
- Loss of profits, data loss, business interruption, or other commercial damages
- Any damages caused by use or inability to use this Application
Maximum Compensation: Even if we are found liable, our total liability shall not exceed:
- USD $30, or
- Amount you paid for this Application in the past 12 months (if applicable)
Whichever is greater.
10. Dispute Resolution
10.1 Governing Law
These Terms of Service are governed by the laws of the Republic of Singapore.
10.2 Amicable Negotiation
Before initiating any legal proceedings, we encourage both parties to first attempt amicable negotiation to resolve the dispute. You may contact us at:
- Email: team@sapienstales.com
10.3 Dispute Resolution Mechanism
If negotiation fails, both parties agree to submit the dispute to the jurisdiction of the courts of Singapore.
10.4 Taiwan Consumer Rights Protection
For users in Taiwan, these Terms do not affect your rights under Taiwan's Consumer Protection Act and other mandatory legal provisions. If these Terms conflict with Taiwan's mandatory consumer protection laws, Taiwan law shall prevail.
11. Contact Us
If you have any questions or comments about these Terms of Service, please contact us:
Company Name: SAPIENSTALES PTE. LTD.
Email: team@sapienstales.com
Address: 10 WOODLANDS SQUARE, #04-53, WOODS SQUARE, SINGAPORE 737714
Bundle ID: com.sapienstales.familystoryapp
12. Special Notice (Elderly-Friendly)
Considering that this Application is recommended for elderly users, we especially emphasize:
In simple terms, the core meaning of these Terms of Service is:
- ✅ Your stories belong to you: We won't take your stories
- ⚠️ AI is not perfect: Please review AI transcriptions and enhancements
- ⚠️ Remember to backup: Stories are stored on your phone and may be lost if phone breaks
- ✅ We protect privacy: We won't use your stories to train AI
- ❌ No compensation for content errors: If AI makes mistakes, we are not liable
Usage Recommendations
For the best experience, we recommend:
- 📱 Record in quiet environments to improve speech recognition accuracy
- ✏️ Carefully review AI transcriptions and enhancements before saving
- 💾 Regularly backup important stories (share to LINE, photo albums, or iCloud)
- 🆘 Contact your family or our support team if you encounter problems